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Salisbury Fire Chief: 2024 was busiest year on record, EMS calls drive growth
Summary
Fire Chief Rob Frampton told the Salisbury City Council the department handled 17,026 calls in 2024 — the highest on the Eastern Shore — and described rising EMS demand, a new MOU for skilled-nursing facilities, and plans for PFAS reporting to a new federal system.
Fire Chief Rob Frampton told the Salisbury City Council on Feb. 10 that the Salisbury Fire Department ran a record 17,026 calls in 2024, an increase driven largely by emergency medical services (EMS).
"Total calls were up 4.3%... EMS calls were 12,623," Frampton said, adding the combined total was "by far the busiest fire department on the Eastern Shore." He stated EMS calls outside the city were up about 12% year-over-year while calls inside city limits rose about 3%.
Frampton said a substantial share of call volume involves skilled-nursing facilities: "In 2024, we had 1,621 calls at skilled nursing facilities, which is about 12.8% of our total call volume." He told council that roughly three-quarters of those calls end without patient transport and that a…
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