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City implements redundant SD‑card recording and sign‑out procedures after streaming failures
Summary
Staff described new procedures to prevent missing SD cards and provide redundant recordings of council meetings: two SD card slots, sign‑in/sign‑out tracking, and a backup plan with the streaming vendor C Spire if live streaming fails.
City staff described new procedures designed to prevent missing SD cards and provide redundant recordings of public meetings after recent streaming failures.
Jonathan said the public information manager, Emily Glasscock, met with the streaming vendor C Spire, which reported it has remedied prior timing and staffing issues that affected live streaming. In addition to the vendor stream, the Civic Center now uses two physical SD card slots so that if one recorder fails, the other will capture the meeting.
Staff described a sign‑out process for SD cards: cards signed out from Civic Center staff are logged with the name of the person taking them and must be signed in on return. Jonathan said previous gaps occurred when SD cards were missing or removed and no one could confirm who took them for upload; the new process assigns positive control of the media.
Jonathan praised the work of Emily, Blake and Birgit for implementing the new procedures and said the city would pursue alternate streaming options if problems recur. "Regardless of the stream fails, we've now got redundant recording," Jonathan said.
Ending: Staff said the new physical redundancy and sign‑out controls should reduce missing recordings and will monitor C Spire’s continued streaming performance.
