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City crisis teams report 204 victims, 657 PIC calls in January; coalition pushes shared‑data effort

2261007 · February 11, 2025
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Summary

The City of Rochester's Crisis Intervention Services reported 204 community support victims and 657 person‑in‑crisis calls in January; coalition members said they will pursue a shared‑data committee to connect hospital, police and community service records for targeted prevention.

City crisis‑response staff told the Rock Against Gun Violence Coalition on Tuesday they provided services to hundreds of people in January and urged better data sharing among partner organizations.

"Our community support team provided service and assistance to a total of 204 victims" in January, said Aliyah Hinton Williams, who identified herself as a member of Rochester City's Crisis Intervention Services unit. Hinton Williams said the unit's homicide response team provided services to five homicide victims during January.

Leslie Gordon Ogden, supervisor of the Person in Crisis (PIC) team, reported 657 PIC calls in January and said the data are available on the city's dashboard. Hinton Williams and Ogden said the PIC team and community support team provide victim assistance, case management and first‑responder crisis work, including school responses and hospital coordination.

Several coalition members, including Councilman Willie Lightfoot and community advocates, urged more granular sharing of non‑identifying data such as age breakdowns for children and youth services. A coalition member said top ZIP codes served in January included 14609 and 14611, with 14621 and 14613 tying for third; Hinton Williams confirmed those ZIP‑code data during her report.

Council members and service providers described an active data committee that will convene partner agencies to identify shared metrics, reduce duplication and close gaps. "We're getting ready to put together a group where we're gonna be talking about having a conversation about shared data," Lightfoot said, asking agencies that hold relevant records to participate. Speakers emphasized privacy constraints and the need to avoid duplicating existing tools.

Hinton Williams said the PIC team and other crisis services have direct operational partnerships with Rochester Police, Rochester Fire Department, Emergency Medical Services and community organizations such as Rise Up Rochester and SNUG. She said the city can accept referrals and that the team routinely responds to calls at schools.

Coalition members asked whether the Department of Public Health and hospitals were capturing post‑discharge needs and whether injury‑severity or long‑term disability data could be shared; public health and hospital data coverage was described as still under discussion. Hinton Williams said some child/youth breakdowns exist internally but are not usually published at these meetings.

Speakers asked the coalition to consider how shared data could guide targeting of outreach, billboards and services to the ZIP codes most affected by shootings and crisis calls.

The coalition's data subgroup plans a larger meeting this spring to map available data sources and identify feasible, privacy‑compliant sharing approaches.