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DHSS Community Partner Support Unit outlines help with benefits, employment and housing referrals
Summary
Department of Health and Social Services staff introduced the Community Partner Support Unit (CPSU), described services including assist-portal access, case management and partner outreach, and answered council questions about data, legal-aid referrals and emergency warming/cooling supports.
Gabe Fred Bivens, a senior social services administrator with the Department of Health and Social Services’ Division of Social Services, told the Wilmington City Council Health, Environmental, Aging and Disabilities Committee on Jan. 22 that the Community Partner Support Unit (CPSU) serves as a bridge between state service centers, community partners and residents to connect people with benefits and supports.
The presentation explained the unit’s main services — intensive case management, assistance using the state’s “assist” portal for benefit applications and renewals, and direct referrals to local partners for employment, housing and other supports. Bivens and CPSU colleague Dwayne Hartwig emphasized that CPSU works with state, local and federal agencies as well as nonprofit and private partners to provide on-site and remote help.
CPSU staff described the unit’s scope…
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