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Debate over immediate electronic ticket delivery highlights fraud, bot and venue concerns
Summary
The Senate Environment, Energy & Technology Committee heard competing testimony on Senate Bill 5,676, which would require ticket sellers to immediately deliver electronic admission tickets after payment confirmation.
The Senate Environment, Energy & Technology Committee heard testimony on Senate Bill 5,676, which would require a ticket seller to immediately deliver an electronic admission ticket upon receiving confirmation of payment.
Proponents framed the bill as a consumer-protection measure that reduces uncertainty for buyers and makes transfers easier. Brian Hess of the Sports Fans Coalition urged immediate delivery and told the committee, “Fans shouldn't have to cross their fingers, refresh their email, or pray for their tickets to actually arrive. They should get it when they pay for it.” Scott Hazelgrove of StubHub said immediate delivery aligns with consumer…
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