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Family Services division outlines need for new CCWIS, says legacy systems cost staff time and risk federal funding
Summary
Family Services Division deputies told the House Energy and Digital Infrastructure Committee that the division relies on two obsolete main systems (SSMIS and FSDnet), more than 30 manual spreadsheets and paper files, which hinders casework, risks federal drawdowns and prompted a planned CCWIS procurement with estimated multi‑million costs.
MONTPELIER, Vt. — Officials from the Department for Children and Families’ Family Services Division told the House Energy and Digital Infrastructure Committee on Thursday that the division’s child welfare and juvenile justice IT systems are obsolete, create significant manual work and have contributed to losses in federal funding; the division is preparing a competitive procurement for a comprehensive child welfare information system (CCWIS) to replace SSMIS and FSDnet.
“We are definitely at the beginning of our journey,” Erica Radke, deputy commissioner of the Family Services Division, told the committee as she outlined the division’s reliance on outdated systems and spreadsheets. Radke described two primary legacy systems — SSMIS (Social Services Management Information System) and FSDnet — that “do not communicate well together” and force staff to duplicate data entry.
Why it matters: Staff testimony described the operational…
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