Denver Water briefs council committee: 30,000 lead service lines replaced; program to continue with new tools and consent changes

Denver Water presented an update to the Land Use, Transportation and Infrastructure Committee on Jan. 14 on the utility’s lead reduction program, describing program progress, process changes and outreach tools for neighborhoods slated for work this year.

"We hit 30,000 lead service lines replaced," Meg Truby, Denver Water public affairs manager for the lead reduction program, told the committee, reporting what the utility described as a major program milestone since launching the effort in 2020. Truby and Pam Williams, who co-manage communications for the program, explained the program’s five components: managing water chemistry, maintaining an inventory of service-line materials, distributing certified pitcher filters, replacing customer-owned and utility-owned lead service lines (no direct cost to customers), and ongoing communications and outreach.

Key updates Denver Water provided: - Inventory revisions and online tools: Denver Water maintains a searchable inventory on denverwater.org; the utility added a self-reporting tool in 2025 that allows property owners and tenants to upload photos (mobile or desktop) to help identify service-line materials and remove addresses from the "unknown" category when…