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Brookhaven Glen resident says condominium association communication has collapsed, raises utility-cutoff fears
Summary
A Brookhaven Glen resident told the borough council Feb. 3 that condominium residents face frozen and burst pipes, missing budgets and unanswered management questions after months of unclear HOA and management-company transitions.
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Chris Goya, a Brookhaven Glen resident, used the Feb. 3 public comment period to describe persistent problems at the Brookhaven Glen condominium community, saying residents have received “0 communication” from their homeowners association and are struggling with maintenance, unpaid bills and the risk of utility shutoffs.
Goya said multiple units experienced frozen and burst water pipes this winter, including repeat incidents in the same building, and that common-area maintenance and dumpsters remain in disrepair. He said residents do not know which management company currently controls their accounts and reported that September’s water bills had just arrived. “We have no answers. Nobody from our HOA board is talking to us,” Goya said during his remarks.
Council members and borough staff took contact information and agreed to follow up. At one point a borough official asked Goya for the name and phone number of the contact he had for the proposed new management company; Goya said he would provide a number for a person named Lee Koch in King of Prussia. Council solicited legal guidance during the discussion: when asked “Jay, legally, what can is there anything legally we can do at this point for them?” a solicitor responded that the matter appeared to be a dispute among homeowners and the condominium association.
Goya also said residents had not received 2025 budgets, coupon books or regular HOA communications; he reported that some residents lacked electricity in common areas and warned that elevators without power present a safety risk. He asked how long utility companies might extend grace periods if HOA assessments and common-area bills are unpaid. Council agreed to collect contact information and attempt to facilitate communications between the resident and management or the association.
Ending
The borough did not announce a specific enforcement action at the Feb. 3 meeting; instead, officials asked for contact details and signaled intent to help broker communication and begin inquiry into the management and financial status of Brookhaven Glen.

