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ICAC adopts priorities, outlines workplan steps and asks staff to clarify complaint routing
Summary
The Independent Civilian Advisory Commission adopted three priorities — community and staff engagement; transparency and accountability; and improved communication for incarcerated people — and discussed next steps, timelines and how public complaints should be routed to avoid confusion and protect complainants.
The Independent Civilian Advisory Commission (ICAC) voted to adopt a set of priorities and discussed concrete next steps, draft timelines and a public complaint routing protocol for San Mateo County.
Commission Chair Kalima Salhuddin opened discussion of priorities and thanked members for meeting on a Saturday. Commissioners then described three workstreams the commission will pursue: community and staff engagement; transparency and accountability (including post‑Measure A planning and further study of an inspector general model); and improved communication between incarcerated people and their families.
On community engagement, commissioners said the plan is to identify three neighborhoods for public forums based on service calls, complaints…
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