Senate adopts bill to expand electronic communications between insurers and patients

The Senate on Feb. 4 adopted Senate Bill 10, allowing insurers to send more electronic communications to policyholders, including electronic insurance cards.

The measure, introduced by Sen. Mullica and moved on the floor by Sen. Pelton, passed after two floor amendments that members described as clarifying language on electronic delivery and two‑way communications. "Amendment L002 ... is just clarifying language to make sure that folks' insurance card, can be printed electronically and I would ask for a yes vote," said Senator Mullica during floor debate. A second amendment, L001, was described on the floor as clarifying that electronic communications can flow both directions between clients and insurers.

Supporters said the bill will reduce paper use and save money. "This is a bill that will save money. This is a bill that will be good for the planet," Senator Mullica said. Senator Pelton asked about privacy risks; Mullica responded that electronic communications remain optional and that patients may opt out.

Both amendments were adopted on voice votes and the bill was then adopted on the floor. The Senate did not record a roll‑call tally in the transcript excerpt for the final passage; the clerk announced "Ayes have it" and the bill was adopted.

The bill’s floor debate focused on technical clarifications and privacy questions rather than on substantive policy dispute, and sponsors said the final language preserves patients’ choice not to receive electronic communications.

Senate action on the measure included adoption of clarifying amendments L002 and L001 on the floor prior to the final passage.