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Aquarion tells Simsbury residents: service‑line inventory required under updated Lead and Copper Rule; company says town water is safe
Summary
Aquarion Water Company representatives explained the federal Lead and Copper Rule revisions and the company’s online service‑line inventory and replacement program, urging property owners to complete a short survey and upload photos so the utility and state can identify any customer‑side lead service lines.
Aquarion Water Company representatives told the Simsbury Board of Selectmen on Jan. 13 that although Aquarion’s public systems serving the town are currently in compliance with lead limits, federal revisions to the Lead and Copper Rule require every water system to inventory the material of customer and utility service lines.
“Aquarion water is safe to drink. There is no lead,” operations manager William Smith said in his presentation, while noting that some older customer‑side plumbing and service lines in New England historically contain lead and that the federal rule requires documentation of materials on both the customer and utility sides of service lines.
Aquarion encouraged property owners to use the company’s online service‑line inventory tool (aquarionwater.com/lead), complete a short form, and—when possible—upload photographs of the service connection between the meter and the…
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