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GIC reports high attendance at public information sessions as staff prepares for annual enrollment
Summary
Deputy Executive Director Erica Chabelli told the Group Insurance Commission on Feb. 16 that three public information sessions ahead of annual enrollment drew higher-than-usual attendance, with staff answering roughly 57 questions during and following the events.
Deputy Executive Director Erica Chabelli told the Group Insurance Commission on Feb. 16 that public information sessions held Jan. 28 and Jan. 30 drew higher-than-usual attendance and engagement ahead of the GIC's annual enrollment period.
Chabelli said the GIC held three sessions (two on Jan. 28 at noon and 6 p.m., and one Jan. 30 at 9 a.m.). The sessions were recorded and posted to the GIC YouTube page; presentation slides and FAQs are on the GIC website. Staff provided live captioning for each session and arranged American Sign Language interpreters for the first session after a request. Chabelli said roughly 70% of registrants attended overall, higher than typical, and staff answered about 57 questions and comments during the events and follow-up contacts.
Executive Director Matt and several commissioners praised the sessions as "terrific" and noted that the events allow staff to answer many general questions in real time while directing more specific, personal inquiries to phone or online contact forms. Paul Murphy, director of operations, was identified as a primary presenter who fielded retirement questions; Angeline Dewar and other staff helped staff the GIC booth at the Mass Municipal Association conference, which Matt said remains a useful outreach venue.
Matt also reported two other items in his verbal executive director update: he said House 1 (the governor's budget) was released and staff are evaluating potential impacts to the GIC as it moves through the Legislature, and he welcomed the town of Holliston as a new municipal entrant to the GIC for the upcoming enrollment year. Chabelli and staff said they are monitoring YouTube analytics but that most participants joined via Zoom, limiting demographic data available from YouTube at this time.
Chabelli said the materials (recordings, slides, FAQs) will be emailed to members and coordinators following the meeting, and that staff will continue to monitor engagement metrics and follow up on member questions submitted via the contact form.
No formal vote was required for the public information report; commissioners expressed thanks to the staff who organized and presented the sessions.
