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Cupertino council continues ERP replacement discussion to allow more cost and procurement detail

2239232 · February 5, 2025
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Summary

Council voted unanimously to continue consideration of the Tyler New World ERP replacement (item 5) to the Feb. 19 meeting so staff can provide additional cost, procurement and needs‑assessment details.

The Cupertino City Council voted unanimously to continue item 5, the proposed replacement of the city’s enterprise resource planning (ERP) system (Tyler New World), to a Feb. 19 meeting so staff can provide an enhanced staff report addressing cost differentials, procurement details and answers to council questions.

Mayor Chow made the motion to continue the item and asked that staff include additional information requested by councilmembers, including: why a higher‑end Tier 2 system would be needed given a roughly threefold price difference between higher and lower Tier 2 systems; cost per user and contractor rate assumptions; how implementation overages would be handled; and an itemized budget allocation in the agenda description. Councilmembers were asked to submit questions after the meeting so staff could prepare the supplemental report.

Why it matters: Council members stressed ERP projects carry risk of cost overruns and implementation problems and asked for added transparency on procurement terms, contractor rates and lifecycle cost comparisons before proceeding.

Action and vote

Motion: Continue item 5 (ERP replacement) to the Feb. 19 meeting with direction for an enhanced staff report including answers to council questions.

Mover: Mayor Chow. Second: recorded but not named in the public record. Vote: unanimous.

Ending

Staff will return on Feb. 19 with the supplemental information requested, including procurement details and a clearer budget allocation for council review.