Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Performance Metrics topic
No spam. Unsubscribe anytime.
Library rolls out new quarterly dashboard to track eight key performance indicators
Summary
Library staff presented a new quarterly statistical dashboard that tracks eight KPIs across months and fiscal years; trustees provided feedback on display, frequency, and the inclusion of auto-renewals in circulation counts.
Davenport City Library staff showed trustees a new quarterly statistical dashboard on Jan. 21 designed to visualize eight key performance indicators over recent months and fiscal years, and asked trustees for feedback on which metrics to maintain or expand.
The dashboard presents month-by-month and year-over-year data for visits to library buildings, circulation of materials (now including auto-renewals in the library’s internal counts), the number of programs and program attendance, new cardholders, space use (meeting rooms, study rooms, makerspace), and computer and Wi‑Fi use. The dashboard currently displays six months of data by default but can be configured to show 12 months or quarterly aggregates.
Staff said the new dashboard is a visualization layer over the statistics the library already collects; it is intended to be distributed quarterly rather than monthly. Trustees suggested adding interlibrary loans, age-group breakdowns, location-by-branch trends, and quarterly totals for easier governance review, and asked for brief interpretive notes in the dashboard’s context column to explain spikes or declines.
Staff also noted that circulation figures in the dashboard include auto-renewals for internal tracking even though those auto-renewals are not included in the state annual report. Trustees discussed whether the dashboard will be purely reporting or also used for goal-setting; staff said it can serve both roles and can be adapted to trustees’ preferences.
No board action was required; staff will continue to refine the dashboard and return with updates if trustees request additional indicators or different aggregation periods.
