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Provo mayor outlines infrastructure, safety and economic priorities at neighborhood night
Summary
Mayor Michelle Kaufusi used Provo’s Neighborhood Night to highlight a new wastewater treatment plant, a taxpayer-free downtown fire station, an effort to land a grocery on the city’s West Side, a new city website and app, and infrastructure needs including aging water pipes and proposed water-rate increases.
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Mayor Michelle Kaufusi gave a broad update on Provo City projects and priorities at a Neighborhood Night event, saying the administration has pursued grants and partnerships rather than local tax increases to pay for major work and promising continued attention to sewer, water and public-safety projects.
Kaufusi said the city has focused on four “Provo pillars” — welcoming, safe and sound, economically vibrant and forward looking — and credited department directors and outside grants for a recent jump in committed funding. “I will not [recommend] a tax increase,” Kaufusi said, adding that the city’s strategy is to pursue grant dollars and partnerships for large projects.
The mayor’s report led with the city’s wastewater and water projects. Public Works Director Gordon Haight told attendees Provo’s new wastewater treatment facility is expected to come online this spring and “will be significantly reducing phosphorus.” Haight said the city is responding to new phosphorus-removal requirements that affect discharges to Utah Lake and that Provo will not be adding to the lake’s nutrient load. He also said the city’s water master plan identified roughly 20 miles of water pipe older than 50 years and recommended replacing rather than repeatedly patching that aging infrastructure. The city will present a proposed water-rate increase to the City Council, Haight said; the council will hold a public hearing on the proposal next Tuesday.
Kaufusi and city staff also highlighted public-safety investments. The administration plans a ribbon cutting this year for a state-of-the-art wastewater treatment plant and reported the opening of Fire Station 21 in downtown Provo. The mayor said the fire station was opened “not a single taxpayer dollar to build this and open it,” and that the station adds a ladder truck to downtown emergency response. Kaufusi also noted Provo sent six firefighters to assist California fires for 16 days and said those deployments bring back lessons to strengthen local wildland-urban-interface work.
Addressing neighborhood needs, Kaufusi repeated an ongoing city effort to secure a grocery on Provo’s West Side. She said weekly staff meetings — a standing item on her calendar since taking office — will continue “until we land at Westside grocery store.” The mayor told residents the current project under discussion is a Super Walmart with a fuel station and four outparcels for restaurants and services; she asked residents to direct detailed questions to staff at the breakout session after the presentation.
The administration debuted a redesigned city website and a Provo City app at the meeting. IT head Josh Errig and Communications Director Nicole Martin described the site and app as citizen-focused, with online services such as pavilion reservations and 311 chat integrated into the platform.
On sanitation and recycling, Haight acknowledged past contamination at an off-site recycling drop near Kiwanis Park and said the city will move that location behind a gated city property with daytime hours to reduce misuse by contractors. He said contamination of recyclables had fallen from about 50% to below 25% after outreach and operations changes; continued adherence to posted sorting rules remains necessary to avoid tipping fees.
Residents raised questions about sinkholes and road collapses. Haight said at least one recent collapse resulted from a long-hidden water-line leak that washed sediment from beneath a road; the city is developing a GIS-based system to locate leaks and prioritize pipe replacement. He also summarized the city’s plan to build a new water treatment facility near University Avenue, with construction milestones expected over the next 18–24 months.
Kaufusi closed by asking volunteers and residents to use the new website and app and to contact her office with concerns. She said her office will continue outreach and that hard-copy handouts and emailed answers to previously submitted questions would be available to attendees.
Ending: The mayor scheduled staff-led breakout sessions after the presentation so neighbors could follow up on specific project questions; several department directors — including Gordon Haight (Public Works), Jeremy Hedman (Fire), Troy Beebe (Police) and Josh Errig (IT) — remained available to meet with residents in small groups.

