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Liquor and Cannabis Board to launch LEADS portal as part of multi-phase modernization
Summary
LCB officials said they will open a new Salesforce-based public portal called LEADS on March 31 to handle licensing and permits, replace several legacy systems and later add enforcement and education functionality in a planned phase 3.
Tony Hote, deputy director and executive sponsor of the Liquor and Cannabis Board’s systems modernization, and CIO George Williams briefed the committee on Feb. 5 about their multi-phase project that will move licensing into a Salesforce-based portal called LEADS.
Hote said LCB governs nearly 100 license and permit types across liquor, cannabis, vapor and tobacco and that employees previously worked across three decades-old systems. The agency chose a commercial off-the-shelf (COTS)…
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