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IT training shows Planning Board common cyber and physical security risks

2230123 · February 5, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

IT presented three short training videos that walked Planning Board members through phishing identification, clean‑desk/password hygiene and public Wi‑Fi/QR/USB risks and recommended immediate steps such as using the phish‑alert button, locking workstations and avoiding sensitive transactions on public Wi‑Fi.

The Planning Board watched three IT training videos on Feb. 4 that covered common cyber threats and simple physical‑security practices: how to spot phishing, how to maintain a clean workspace and password hygiene, and risks of public Wi‑Fi, QR codes and unknown USB devices.

The phishing segment showed red flags—external sender banners, mismatched sender addresses, requests for urgent personal information or to follow external links, and spelling or grammar errors in the message. IT demonstrated practice steps: hover over links to inspect URLs, call the sender using a trusted phone number when unsure, and use the organization’s phish‑alert button in Outlook to forward suspicious messages to IT for investigation and removal.

A second video emphasized clean‑desk and password hygiene. IT advised storing confidential documents in locked drawers, not leaving passwords on notes, considering a password manager and always locking an unattended workstation (Windows+L). The videos recommended restarting machines at night to allow updates and stressed that city devices should remain on overnight if automatic updates are expected.

The final clip used a short scenario to show risks in public places: avoid sensitive business on public Wi‑Fi, check QR links before scanning, do not insert unknown USB drives, and look for card‑skimmer irregularities on payment terminals. The video demonstrated that contactless payment and vigilance at the point of sale reduce card‑skimming risk and advised calling a bank from a number printed on the card if suspicious calls request personal data.

Board members reacted positively: Jeff Bruscheau called the presentation “very informative tonight,” and several members thanked IT for the concise, practical guidance. IT staff left resources available through the city helpdesk for follow‑up and urged any member who suspects a compromised account to change passwords, report unexpected MFA prompts and to file a help‑desk ticket.

No actions were taken; the session was informational.