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Normal council hears update on 2023 strategic plan; staff reports progress on 24 of 28 goals
Summary
Town staff presented a status report on the 2023 strategic plan, saying 24 of 28 goals show progress or activity and describing internal dashboards and performance indicators; four goals — Fire Station 3, a special census, a new public library, and a police facility — have not started.
Town staff on Feb. 3, 2025, briefed the Town of Normal Council on progress toward the municipality’s 2023 strategic plan, reporting that 24 of the plan’s 28 goals have recorded activity and that internal dashboards and key performance indicators are being used to track progress.
Mr. Smith, a town staff member, led the presentation and told council the 2023 plan grew out of a 2022 process with the Northern Illinois University Center for Governmental Studies. He summarized the plan’s four primary themes — innovative economic growth, infrastructure and core services, organizational effectiveness, and community engagement and…
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