Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Get email alerts on the Utilities topic

No spam. Unsubscribe anytime.

Wakulla County approves new sewer billing software and sales agreement with vendor

2226223 · February 4, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Wakulla County Board approved a sales agreement and software license with Continental Utility Solutions, Inc. to modernize sewer billing and better integrate meter data from Taplin-style meter systems.

The Wakulla County Board of County Commissioners unanimously approved a sales agreement and software license with Continental Utility Solutions, Incorporated to replace an aging sewer billing system.

County staff said the current billing approach varies among customers: some sewer bills are bundled with city water bills (making single billing possible), while other customers are billed directly by the county based on meter data the county receives. Staff described the existing county system as “all over and antiquated” and said the new platform will enable better customer service and more reliable data downloads from Taplin meters.

Commission discussion was brief. The motion to approve the agreement passed on a 5-0 voice vote.

Why it matters: The new software is intended to standardize billing across different collection arrangements, improve customer-facing service and allow automated downloads from meters that are currently handled with varied processes. The vendor named in the agenda is Continental Utility Solutions, Incorporated; the contract dollar amount and specific implementation timeline were not specified in the meeting record.