Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
DOC describes tablet messaging rules; company filters flagged then mailroom staff review
Summary
Department officials said incoming messages are screened by vendor word lists, flagged at three levels, then reviewed by facility mailroom staff; the department can adjust the flagged-word list and can block victims' phone numbers on facility phones.
The Department of Corrections told lawmakers its tablet messaging and video-visit system applies automated keyword screening followed by manual review at the facility mailroom.
Katie Donath, the department’s in-house tablet specialist, described a three-tier screening system: "there's, like, a red level. And anytime a message comes in containing any words in the red level, those are automatically held to be screened and reviewed. There's another set of words that are yellow, we call them yellow, that are flagged, and then we have a green that they can…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
