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County Workday rollout causes voucher and payment delays; districts' checks printed but county payments backlog remains
Summary
County finance staff reported Workday implementation problems that left vendor addresses missing, produced refunds and duplicate vendor-code issues, and left roughly 500 county payments processed with more than 900 transactions queued; urgent payments should be routed to Vicky or Tim Douglas.
Spokane County finance staff briefed commissioners on Feb. 4 about ongoing issues following the Workday enterprise-resource-planning go-live. Staff said the system is functional but imperfect, with remaining problems that staff expect to take months to fully resolve.
"Not all the information got loaded. So right now, we still don't have addresses to print on the checks," said Vicky, who is responsible for district…
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