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Beaumont police to begin routing low-priority reports to phone/online to free officers for emergencies
Summary
The Beaumont Police Department told the council it will begin triaging certain non-emergency incident types to phone and online reporting on Feb. 17 to make officers more available for priority calls and to improve response times.
The Beaumont Police Department proposed shifting handling of select non-emergency incident types from automatic in-person response to phone or electronic reporting, a change the department plans to phase in starting Feb. 17.
Why it matters: The department said response times for life-threatening priority calls have been rising toward seven minutes on average; reassigning roughly 4,000 lower-priority calls to the phone or online reporting could improve officers' availability for emergencies and increase neighborhood patrol visibility.
What the department will change
Police leadership identified eight categories of incidents that often do not require an on-scene investigation and will be triaged to phone or online reporting when appropriate. Examples included certain thefts, fraud/forgery reports, some…
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