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Staff member: City outreach focused on helping downtown Hilliard businesses grow
Summary
A staff member described three years of outreach to downtown Hilliard businesses and urged owners to contact city staff about sponsorships, partnerships and expansion support.
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A staff member said they have spent three years working directly with downtown Hilliard businesses and are now focusing on helping owners expand, boost sales and connect with the community.
The outreach, the staff member said, aims to move beyond relationship-building to targeted assistance: identifying businesses ready to grow, finding ways to increase community engagement and offering sponsorships or partnerships tied to city events.
“I specifically get the opportunity to work with all of our downtown businesses here in Hilliard. I feel incredibly fortunate to be hyper focused on the heart of our city,” the staff member said, describing a shift from initial outreach to more tailored support for individual businesses. The staff member added that the effort has included getting to know downtown property and business owners over the past three years and now assessing whether they are “ready to expand.”
On services available, the staff member described helping businesses with sales and community connections, saying, “My job now is a little more specific in working with each of those businesses to try to support them wherever they find themselves at this current time.”
The staff member encouraged downtown business owners and prospective entrepreneurs to contact city staff about event sponsorships and partnership opportunities. “Feel free to reach out to us and we can't wait to hear from you soon,” they said.
No formal action, vote or budget allocation was recorded in the transcript for this report; the remarks were a staff update and outreach invitation to downtown business owners.

