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Council reviews proposed updates to utility-payment rules: two returned payments would trigger requirement for guaranteed funds
Summary
In a council workshop, staff proposed updates to Title 4 that would require customers with two returned payments within six months to provide guaranteed funds (cashier's check or guaranteed payment) for a year; staff discussed cutoffs, notification and reconnect fees.
During the council's workshop on Feb. 3, city staff presented proposed updates to Title 4 of the code of ordinances and to the utilities' customer-payment policy.
Staff described a rule that would require a customer who has two payments returned for insufficient funds within a six-month period to pay future utility bills with guaranteed funds (for example, cashier's checks) for one year. "Updated required that the…
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