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Audit prompted safety framework changes; HHS reports improved face‑to‑face response rates
Summary
HHS told the House committee an audit found the state was not consistently meeting face‑to‑face response timeframes for child protection reports; the department described policy categories and said recent data show a measurable improvement in on‑site contacts.
BISMARCK — Department of Health and Human Services officials told the House Appropriations Human Services Division on Thursday that a state audit found the child‑protection system had not always met required face‑to‑face response timeframes, and that a safety framework implemented in 2020 has since improved performance.
Kirsten Hansen, administrator for child protection and prevention services, and Corey Peterson, director of Children and Family Services, described how the department categorizes reports and responds under policy. Peterson said the audit focused on whether the field complied with timeframes for face‑to‑face contact with alleged child victims.
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