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Mental Health officials outline crisis system vision, staffing challenges and 988 call activity
Summary
Department of Mental Health Commissioner Emily Hawes and colleagues described the state’s mental‑health system of care, staffing shortages at state facilities, plans for crisis response expansion including 988 and enhanced mobile crisis teams, and recent 988 call‑volume and answer‑rate data.
Emily Hawes, commissioner of the Vermont Department of Mental Health, briefed the committee on Jan. 29 on the department’s system of care, staffing status at state facilities, and the state’s crisis‑response model that centers 988 and enhanced mobile crisis teams.
Hawes summarized the department’s role and system components—including community mental health services, crisis supports and response, intensive residential settings and inpatient care—and said the department oversees facilities such as the Vermont Psychiatric Care Hospital (VPCH) and River Valley Therapeutic Community Residence. "VPCH is a 25 bed hospital located in Berlin," Hawes said; at the time of the briefing she reported the hospital’s census at 21 beds…
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