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Agency of Administration outlines programmatic performance measure budget report
Summary
The chief performance officer described a public dashboard that aggregates program goals, performance measures and appropriation links for several hundred state programs, and invited committee members to use the report during budget review.
The Appropriations Committee received an overview from Justin Kenny, chief performance officer in the Agency of Administration, of the agency's programmatic performance measure budget report and the chief performance office's training and support work.
Kenny said the chief performance office "empower[s] state government to better solve problems, manage operations and improve results" and described a small office that provides consulting, continuous-improvement training, technology coaching and communities of practice for state employees. "We are a small office of 2 individuals in the agency of administration central office," he said.
Kenny walked members through the online programmatic performance measure budget report. The dashboard allows users to select an agency or appropriation and see program-level measures, recent values, targets and trend indicators; the report links to program pages and to more detailed charts and notes. Kenny said the report currently contains roughly 220 programs and about 700 performance measures and that some large agencies host their measures on separate scorecards (for example, the judiciary and parts of AHS).
He described training and outreach: the office runs about 34 continuous-improvement courses (roughly half on demand, half live instructor-led), reported about "620 unique individuals" participating last year, launched a technology-training effort with full sessions and wait lists, and supports communities of practice including a continuous improvement network of about 1,500 employees and a Tech Hub of about 3,000 employees.
Kenny said the report is intended as a resource for the legislature and executive branch and that the office would welcome committee suggestions on measures or programs to add. He noted the report's statutory roots in Act 186 of 2014, which called for results-based reporting, and identified an introduced bill (H.67) addressing related indicators and outcomes.
Committee members asked about past connections with the now-disbanded Committee on Government Accountability and whether the performance office coordinates with the auditor's office; Kenny said the office had been a non-voting participant on the accountability committee but does not routinely interact with the auditor's office, though it can assist programs voluntarily on corrective actions following audits.
Kenny encouraged legislators to contact the chief performance office with suggestions and to use the dashboard during departmental budget reviews.
