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Residents and council press Republic over missed pickups; city to gather complaint data and review contract performance
Summary
Public comment raised repeated complaints about missed trash collections by Republic; council discussed mapping complaint locations, reviewing contract terms (including Exhibit C/performance bond) and asking residents to submit addresses and photos to document problems.
Public comment at the Jan. 27 Georgetown City Council meeting included multiple complaints about Republic Services’ trash collection performance during January snow and ice events and for regular weekly pickups.
A resident described repeated missed pickups, piled debris after partial lifts and difficulty reaching customer service. Councilors said they had received similar messages from residents…
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