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State behavioral health agency cites billing overhaul and client-enrollment work as drivers of $17.2 million projected revenue gain
Summary
Department of Health and Human Services behavioral health leaders told the appropriations committee that a newly formed revenue cycle team, client-access work and EHR improvements are expected to raise combined clinic and state-hospital revenue from about $43.6 million to roughly $60.8 million in the next biennium.
Laura Anderson, policy director for the Behavioral Health Division at the North Dakota Department of Health and Human Services, told the Appropriations Committee the division has reorganized billing and related functions and is projecting higher reimbursement as a result. "Our rev cycle director was hired about 11 months ago," Anderson said, and the work since then has focused on client access, coding, credentialing and timely filing to increase billable revenue.
The division said the policy and administration team now includes a revenue cycle and a quality and technical services vertical totaling about 100 positions; many were moved into the team from other HHS units. Those positions handle tasks ranging from billing and coding to client access and credentialing. Anderson said one newly hired client-access staff member helped sign up 20 individuals for insurance coverage, a change she called illustrative of the…
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