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Council extends business-license renewal deadline to Feb. 21 and directs clearer outreach
Summary
The Montgomery City Council approved a resolution extending the business-license renewal deadline from Feb. 14 to Feb. 21 and asked staff to clarify instructions after business owners reported confusion about dates and how to renew.
The Montgomery City Council voted unanimously to extend the deadline for business-license renewals from Feb. 14 to Feb. 21 and directed city staff to provide clearer instructions to affected businesses after members reported numerous calls and confusion about the renewal process.
Council members said dozens of business owners called city offices asking whether renewals could be completed by phone or needed to be handled in person. “Were talking several 1,000 businesses,” a council member said during the discussion, describing the scale of outreach required.
Councilors asked the communications department and licensing staff to update the city website with explicit steps for businesses, and staff said they would work overtime and use volunteers to return calls and process applications. The mayor agreed council communications could note that the extended deadline applies “without penalty.”
Ending: The council adopted the resolution with the corrected deadline by unanimous voice vote and asked staff to publish clearer instructions online and improve phone return rates for business inquiries.
