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Story County Veterans Affairs director asks supervisors to fund additional position amid rising caseload
Summary
Veterans Affairs Director Zach Skelton told the Story County Board of Supervisors during a Jan. 28 budget work session that his office is handling roughly 1,200 cases and needs an additional Veterans Service Officer and administrative support to keep service quality from slipping.
Story County Veterans Affairs Director Zach Skelton told the Story County Board of Supervisors at a Jan. 28 budget work session that his office is handling about 1,200 veteran cases and is seeking a full‑time accredited Veterans Service Officer position plus administrative support to keep up with growing demand.
Skelton said he and county general assistance staff are already logging a substantial amount of unpaid or overtime work: “Between our office, we have 1 employee assigned. That is me,” he said, adding that an admin assistant and other staff contributions amount to an average of 22 extra hours per week. “My fear is that … if we exceed that capability then either each veteran that comes in is going to get a lower quality of service or we won't be able to handle every veteran that comes in.”
The request appears tied to workload and outreach. Skelton presented a county comparison showing Story County’s veteran population (noted in his…
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