Rockbridge County approves Tyler Technologies municipal software contract after extended review

The Rockbridge County Board of Supervisors voted unanimously Jan. 27 to approve a multi‑phase, hosted software agreement with Tyler Technologies to replace the county's legacy financial and permitting systems.

County staff and the vendor described the deal as a phased, roughly 19‑month implementation that will migrate core financials, accounts payable, human resources and payroll, and the community development permitting and inspections modules onto Tyler's software-as-a-service platform. The contract's initial implementation cost is approximately $378,000, and recurring hosting and licensing fees are estimated at about $163,270 annually; the agreement begins with a three‑year term and includes automatic renewals for seven additional years with a per‑year cap on increases.

Why it matters: County officials said moving to a hosted system will allow residents to apply for permits, request inspections and make payments online, and will put the…