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Panel considers extending value‑added pilot programs and shortening insurer response time to complaints to 14 calendar days
Summary
House Bill 2043 was heard by the House Insurance Committee. The bill would allow insurers to extend pilot programs for “value‑added” products beyond one year and require insurers to respond to department inquiries about consumer complaints within 14 calendar days.
House Bill 2043 was heard by the House Insurance Committee. The bill has two principal elements: (1) it would allow insurers and producers to extend pilot or testing programs for “value‑added” products or services beyond the current one‑year limit when additional time is needed to determine whether the product meets statutory criteria; and (2) it would require insurers to respond to Department of Insurance inquiries about consumer complaints within 14 calendar days and permit the commissioner to use failure to respond as a grounds for license discipline.
Why it matters: The value‑added provision affects how insurers…
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