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Worcester Fire Department outlines staffing, training and facilities improvements from strategic plan
Summary
Fire Department leaders told the committee the department has modernized policies, increased staffing and instituted new training after a 2021–24 strategic review; the department also reported capital investments and a new South Division design.
Worcester Fire Department leaders presented progress on a multi-year strategic plan that followed a 2021–2024 review by an external consultant. Chief Roach told the Public Safety Committee the department prioritized safety-related deficiencies and implemented changes across leadership, staffing, training, policies and facilities.
Chief Roach said the city reestablished the deputy chief of operations position in March 2022 and reorganized shift command responsibilities. The department adopted a staffing model that…
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