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County ombudsman reports staffing gains and wins for long-term-care residents
2158285 · January 28, 2025
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Summary
The center for long-term care ombudsman reported improved staffing, several successful resident advocacy outcomes and assistance in obtaining medical records and therapies for residents; two local facilities are closing and staff are assisting resident relocations.
The Center for Long-Term Care Ombudsman told the Peoria County Board it is no longer actively recruiting for several positions and has two new full-time ombudsmen who are fully trained. The ombudsman reported increases across benchmark measures and shared several case examples of resident advocacy.
Ombudsman staff…
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