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Mission to bill missed utility charges back up to 12 months after audit; workshop scheduled
Summary
City staff told Mission City Council an audit identified about 900 utility accounts missing sewer, garbage or brush charges. Council instructed staff to begin back-billing up to 12 months and scheduled a follow-up workshop to review accounts and controls.
Mission City Council voted Jan. 27 to pursue collection of utility charges that were not billed to some residential, commercial and institutional accounts after an internal audit identified gaps in billing controls.
City staff told the council the review found roughly 900 accounts missing one or more service charges — primarily sewer, trash and brush pickup — and estimated the one-year unbilled receivable at about $300,000. Staff said state law limits retroactive collection to 12 months, and the city will start sending bills in staggered batches this week.
The findings first surfaced during public comment, when resident Virginia Townsend urged council members for a workshop and clearer answers about whether utility bills include water, sewer and trash and how the city identified missed charges. A staff member replied, “We actually sent somebody out to check every…
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