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Metro Transit outlines Network Now plan, expands safety staff and trip agents
Summary
Metro Transit officials briefed the Bloomington City Council on a systemwide service redesign called Network Now, plans to expand safety staff including trip agents and contracted security, and pilot microtransit zones to improve local connections.
Metro Transit officials told the Bloomington City Council on Jan. 27 that the agency plans a major service expansion through a system redesign called Network Now and is increasing layers of safety staff on trains and buses while piloting new microtransit service zones.
The presentation, led by Metro Transit General Manager Leslie Candares and Service Development Director Adam Harrington, described Network Now as an action plan to update routes and service levels through 2027 in response to post-pandemic travel changes. "Network Now is our vision for how we can improve our system and really update it to the travel needs of today all the way out to 2027," Harrington said.
The nut graf: Metro Transit proposed a 35% increase in service hours across the system in the concept plan presented last fall, with phased metro line and bus rapid transit investments, restoration of some suspended routes, earlier and later spans, and eight proposed Metro Micro zones that would provide…
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