City auditor finds Beautify SJ serves priority communities; recommends better data, translations and accessibility info

2153045 · January 14, 2025

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Summary

An audit of Beautify SJ neighborhood blight reduction programs found that equity‑priority neighborhoods received equal or higher shares of certain services but recommended improved disaggregated data, translation access and volunteer accessibility information.

City Auditor Joe Royce presented an audit of the Beautify SJ neighborhood blight reduction programs on Jan. 14 and recommended steps to improve the program’s equity monitoring and public access.

Royce said the audit assessed services including illegal dumping and graffiti removal, neighborhood beautification, litter pickups, volunteer events and grant programs. Using three equity lenses—the Healthy Places Index, the San Jose Equity Atlas and Metropolitan Transportation Commission equity priority communities—the audit found that “priority communities have received the same or higher levels of service from neighborhood blight reduction programs.” Royce told the council that, despite higher instances of reported graffiti and illegal dumping in priority census tracts, there was no discernible difference in timeliness of response across neighborhoods.

Nut graf: While the audit concluded that service levels were not lower in priority communities, it recommended improvements to data collection and public access: PRNS should maintain and review disaggregated program data to monitor ongoing equity; the city should expand language translation across platforms such as SJ311 and the grants and volunteer websites; and volunteer event pages should include accessibility information.

Deputy Director Olympia Williams of Parks, Recreation and Neighborhood Services told the council the department has piloted place‑based strategies before, citing a 6.2‑mile Monterey Corridor effort that produced positive results, and that targeted efforts require dedicated funding to scale citywide.

Ending: Councilmember Johnny Ortiz (spoke in support of expanding targeted work and later moved a memo asking staff to prepare a memorandum of budget action for a geographically focused pilot) thanked audit staff and PRNS. The council accepted the audit and directed staff to act on the report’s recommendations and to return with funding options for targeted pilots.