City launches seven‑day task force after firefighters report widespread payroll errors tied to Workday rollout

City officials and firefighter union leaders told the City Personnel and Technology Committee on Thursday that payroll errors tied to the city’s recent Workday implementation have left many Los Angeles Fire Department employees with missing pay, incorrect leave balances and unpaid bonuses.

Union speakers described missing dollars and duplicated or missing deductions for individual firefighters and said the problem has persisted for months. “Mi cheque le falta dinero,” said Frank Wigly, identified in the record as director of Bomberos Unidos de Los Ángeles, reporting that members were collectively shorted roughly $1,000 before Christmas in a single payroll cycle.

Committee members heard technical and program briefs from city staff, including Eduardo Magos of the city’s IT/automation team and the general manager of the General Technology Agency. Staff said the city has processed tens of thousands of support tickets since the Workday rollout: ticket volume peaked at about 3,000 daily when the system launched and has trended down to roughly…