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Los Angeles council recognizes multi‑year Workday payroll rollout; officials report improving pay accuracy

January 25, 2025 | Los Angeles City, Los Angeles County, California


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Los Angeles council recognizes multi‑year Workday payroll rollout; officials report improving pay accuracy
The Los Angeles City Council recognized the Human Resources Payroll Project steering committee for completing a multi‑year transition to the Workday human-resources and payroll platform and for ongoing stabilization work.

City Controller Kenneth Mejia told the council that the 20‑year-old legacy payroll system required modernization and thanked staff who worked nights and weekends to implement the new platform. Ted Ross, general manager of the Information Technology Agency, said the city went live on Workday last June. He told the council the first payday achieved roughly 98% accuracy and that accuracy now exceeds 99%; the platform has processed pay for more than 49,000 employees across 45 departments and handled over $3 billion in total pay so far.

Why it matters: The switch affects payroll for virtually every city employee. City officials said internal ticketing continues — about 1,000 monthly requests for reports, security and system changes — and that more work remains to reach full parity with the legacy system.

Controller’s office and implementation leads credited a broad, interdepartmental effort including the Controller’s Office, Information Technology Agency, Personnel Department, the CAO, implementation partners (Workday, Accenture, KPMG) and numerous city staff. City leaders singled out long-serving staff who delayed retirement to help stabilize the launch.

Next steps: Personnel and IT staff said they will continue to respond to tickets, add reports and tighten controls until the system reaches parity with historical functions. Council members said they would continue oversight through the personnel committee.

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