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West Allis says new local 911 dispatch and RapidSOS integration will speed emergency response
Summary
The West Allis 4th Court Neighborhood Partnership meeting heard from Doreen Glatner, 911 center manager, on the city’s move to handle its own 911 calls and integrate location technologies such as RapidSOS into its CAD to reduce transfer delays and shorten CPR response times.
West Allis officials told residents that the city has begun taking its own 911 calls and integrating advanced location tools into its dispatch system to shorten transfer delays and improve responder location accuracy.
Doreen Glatner, manager of the West Allis 911 Center, described changes in the technology that allow dispatchers to see precise caller location, including vertical (z-axis) data and RapidSOS feeds that map a caller’s position directly into the department’s…
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