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Mesa Police to replace online reporting with AI‑guided web system; no voice component

2146443 · January 23, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Deputy Police Director Pat Phelps told the council the Police Department will replace its decade‑old online reporting tool with a vendor-aligned, AI-driven online system that guides users through incident reports and accepts attachments; the system has no voice interface.

Deputy Police Director Pat Phelps briefed the City Council on an upgrade to Mesa Police Department’s online reporting system, describing it as a replacement of an existing capability that the department has offered to the public for more than a decade.

“The police department has had online reporting for probably more than a decade now,” Phelps said. He said the city is replacing the current vendor with a new…

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