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Vermont officials say UI modernization is under way as claimants face long adjudication waits
Summary
Department of Labor leaders told lawmakers the UI trust fund is healthy but the antiquated claims system and staff shortages are causing long adjudication delays that leave some claimants without income while determinations are pending.
Commissioner Michael Harrington and department staff told the House Commerce & Economic Development Committee on Jan. 23 that the state's unemployment-insurance system is undergoing a modernization effort to replace an aging claims platform that has increased processing time for claimants.
Harrington said the department's unemployment trust fund balance was about $307,000,000 as of Jan. 11 and that there were roughly 4,604 people collecting benefits in the winter seasonal period; he contrasted that to the pandemic peak when far more people collected benefits.
Why this matters: claimants whose claims enter "adjudication" (additional fact-finding) can experience 60 to 90 days…
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