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Fire chief reports 2024 call volume, care-facility runs and 94% property-save rate
Summary
Westfield Fire Department reported nearly 5,000 911 calls and a property save rate above 94% in 2024; chief highlighted efforts to reduce avoidable calls to care facilities through social work and community paramedicine.
Rob Gaylor of the Westfield Fire Department presented the department's year-end report, saying the department handled just under 5,000 911 calls in 2024 and about 5,500 total contacts when including social work and community paramedicine.
Gaylor described a breakdown of responses: 3,210 medical calls in 2024 and about 11,000 total apparatus responses. He said average turnout time was 80 seconds and the…
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