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Board approves cloud phone system with E-911 and outage redundancy; $350,000 CMAS purchase
Summary
Carmel Unified approved a CMAS purchase of a cloud-based phone system from 101 Voice to replace the district's Fortive Voice system. The district cited lack of E-911 room-level location capability and outages tied to local network failures; the new system adds E-911 room-level data and cellular/satellite failover.
The board voted unanimously to approve purchase of a cloud-based phone system from 101 Voice under the California Multiple Award Schedule (CMAS #3-24-05-1063) in a contract amount presented as $350,000.
Senior Director of IT Manny Carrera told the board the district’s existing system, implemented in 2020 with Fortive Voice, lacks consistent E-911 support and can fail during local network outages. Carrera said the district’s review showed two safety gaps: 1) the current implementation does not reliably deliver the correct originating phone number and…
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