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Aldermen refer absentee-landlord response times to Charter & Ordinance Committee; city to pursue landlord education

2142009 · January 22, 2025
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Summary

Rutland aldermen referred complaints about absentee landlords and slow response times to the Charter and Ordinance Committee and approved work on a landlord education package to improve responsiveness and tenant outcomes.

The Rutland City Board of Aldermen voted Jan. 21 to refer concerns about absentee landlords and slow owner/manager response times to the Charter and Ordinance Committee for further study. Mayor Dunges described repeated incidents — including delayed responses to emergencies such as flooding and burst pipes — in which city departments waited hours for landlords or property managers to respond.

The referral passed by voice vote after aldermen described neighborhood problems, notably in the northwest area of the city, where officials said landlords often do not live locally or fail to respond to ordinance letters and enforcement actions. Alderman Gillum and Alderman McClure both praised the referral; McClure said, from a tenant perspective, systems to protect renters would be welcome.

In parallel, the mayor said the city will develop a landlord education package in partnership with landlord and tenant associations and a third-party provider. The initial outreach will focus on “good landlord” training; later sessions would address tenant education. The city said the program would cost nothing to participants and would aim to improve landlord-tenant practices and reduce emergency response delays.

The board did not adopt ordinance changes at the Jan. 21 meeting; the referral sends the matter to the Charter and Ordinance Committee for review and possible future ordinance or policy proposals.