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Medicaid director outlines eligibility unwinding, IT modernization and staffing pay proposal
Summary
Mississippi Medicaid told the committee it completed a large recertification effort after the public-health emergency, is digitizing records and seeks an across‑the‑board $4,000 raise for eligibility workers (cost estimated at about $2.7 million), while warning of federal funding risks.
Cindy (Medicaid director) told the Legislative Budget Committee that the department completed a large eligibility recertification following the federal public‑health emergency and is moving to digitize records and modernize internal processes to improve customer service and program integrity.
Cindy said the department handled a substantial recertification workload after the end of the continuous coverage requirement. She described process changes: improved production monitoring, digital document storage, scanning of back files and managerial staffing changes to speed application and renewal processing.
Why it matters: Medicaid is a large state budget item and a major payer for services in Mississippi. The director said the department is working to reduce administrative friction, protect federal funding, and target fraud and waste while also preparing for potential federal policy changes that could affect the federal match.
Key proposals and program notes
• Eligibility workload and digital records: The…
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