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Metro reports BRT opening, ongoing fixes to platform gaps and paratransit upgrades; commission urges continued outreach
Summary
Madison Metro staff updated the Transportation Commission on bus rapid transit (BRT) station features, boarding gaps and driver training; Metro is deploying paratransit scheduling software and plans outreach and station tours.
Madison Metro staff reported on access features and early operational issues from the recently opened BRT corridor, summarized steps underway to reduce boarding gaps, and outlined upgrades to paratransit scheduling and rider notification systems.
Transit staff (Metro) told the Transportation Commission that most BRT stations include raised warning bumps, wayfinding tiles, audible and visual real‑time signs and marked wheelchair boarding locations. Metro staff said 11 stops still require bus pad improvements systemwide and that BRT drivers are learning to pull close to center‑platform stations to minimize the horizontal gap between bus and…
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