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County unveils 311 GIS app for non‑emergency requests; rollout ongoing
Summary
St. Mary's County officials demonstrated a new 311 GIS citizen‑reporting system that accepts photos, routes requests to responsible staff, and includes iOS/Android apps; county said the tool has been soft‑launched and requires no new funding.
St. Mary's County officials demonstrated a new 311 GIS online application intended to streamline citizen reporting of non‑emergency problems and to route requests directly to responsible departments.
Mister Kelly of the Department of Emergency Services and Technology and George Erickson of Public Works and Transportation told commissioners the application—installed and configured beginning in September with a soft rollout in December and January—requires no new county funding. The…
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