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Service Dog Nation urges local education on service animals, warns against certification scams and cites House Bill 4164

2131351 · January 17, 2025
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Summary

A local nonprofit founder described obstacles veterans face getting service dogs, urged community education on service-dog law and practice, and said misrepresenting a service dog can carry fines under a recent Texas law.

Darcy, founder and president of Service Dog Nation, told the Veterans Affairs Advisory Committee on Jan. 16 that veterans and other handlers face long waits, high costs and frequent public misunderstandings when seeking a service dog.

Darcy said program-trained dogs can cost “up to $60,000” and that veterans who rely on nonprofit programs often face waiting lists of “3, 4, 5 years.” She described alternatives — owner-trained dogs, local trainers, and free temperament testing offered by local groups such as Barker House — and urged a mix of community support, professional trainers and public education to expand access.

Nut graf: The presenter urged the city and partner organizations to educate businesses and event venues about federal disability-access rules and to correct local policies that ask handlers for vaccination records or “certification” cards, which she called scams.

Darcy said Texas House Bill 4164, effective Sept. 1 (date not specified in the meeting), makes it a local offense to misrepresent a service dog and can carry fines of up to $1,000, community service and other penalties; she recommended the committee promote public education on the law and on Americans with Disabilities Act rules. “Registration and certification is a scam,” she said, describing commercial websites that sell cards and stickers without training or medical verification.

She also recounted specific access problems: handlers and their dogs were refused entry at a local baseball game after staff requested certification and vaccine records. Darcy said poorly trained pets have attacked service dogs, sometimes forcing handlers out of public roles because replacing a trained dog can be prohibitively slow and costly.

Ending: Speakers asked about self-training steps, and Darcy pointed to the canine good-citizenship basics (sit, stay, come, drop it, leave it) and local free temperament testing. She said Service Dog Nation is a Texas nonprofit working to expand access and education while pursuing federal nonprofit status.